Owners
| Mark Heinze graduated from Kansas State University in 1986 with a Bachelor's degree in Marketing. He started his career in Houston, Texas working for the premier grocery store chain, Randall's Food Markets. There he learned the art of delivering superior customer service with integrity. Mark later returned to Lenexa, Kansas and joined Kraft General Foods where he met Pat Murphy. Mark and Pat honed their skills in developing strong client relationships which would ultimately yield tremendous sales results for the company. Mark then left the company to go to work for Paul Davis Systems where he was exposed to the world of insurance restoration. Mark Heinze realized a dream in 1999 when he and Pat Murphy launched a new kind of insurance restoration firm; Phoenix Renovation and Restoration, Inc.
Mark and Pat's objective was to do it better, faster, and with more professionalism than had been known. The only way this could be accomplished was to surround themselves with the best people they could find; both inside and outside the Company. Mark is active in the National Association of the Remodeling Industry, (NARI), and has served on the Board of Directors, as well as being the Education Committee Chair. Mark achieved the designation of Certified Remodeler (CR) in 2004. Mark continues his education annually in order to keep this certification up-to-date. Mark and his wife, Stephanie, have 3 children and are active in their parish, St. Michael the Archangel. Mark serves on the Architectural Building Committee, is active with the Boy Scouts, and is a member of the Knights of Columbus. Mark has previously served as a member of the School advisory committee, worked on numerous Christmas in October projects, and helped with the construction of the Church Rectory. |
| Pat Murphy began his career as a sales representative for Kraft Foods. After deciding that large corporate America was not for him, he joined Paul Davis Restorations as an Estimator. He spent the next eight years learning the intricacies of the insurance restoration business. Wanting to further his career, he and partner Mark Heinze decided to go into business together, and they created Phoenix Renovation and Restoration, Inc. Pat believes their key to success has been that Phoenix is committed to achieving customer satisfaction by offering outstanding customer service and quality workmanship. He also feels that hiring only the best employees has been an important key to their success. Pat is proud of the growth experienced each year by Phoenix, and looks forward to many great years ahead.
Pat and his wife, Jackie, have two daughters. They are active members of St. Michael the Archangel Catholic Church. It is Pat's belief that family always comes first. Both he and partner, Mark, have always believed in the importance of balancing work and family, and it is a philosophy that also extends to their employees. Pat always says, "If you're not able to enjoy your home life and your kids, then you are not going to be very productive at work". |
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Associates
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Abby Schmidt Came to Phoenix in 2004. Abby was born and raised in Kansas City, MO., where she attended Pembroke Hill High School. Abby studied Anthropology and Political Science at George Washington University in Washington D.C., where she graduated with a degree in International Relations. After returning from D.C., she had various jobs in the service industry, and then lived in Japan for a year, teaching English. Abby joined the Phoenix team as a material coordinator, and quickly worked her way into an Associate position. She enjoys the idea that each day brings new challenges with the job, and she greatly enjoys meeting people. While Abby is not working she enjoys spending time with her friends, family, and 2 "hot dogs". Besides her dogs, other hobbies include cooking, hot yoga and reading. |
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Brooks May joined Phoenix in October of 2003. Brooks graduated from Central Missouri State University in 1998 with a Bachelor's Degree in Technology Management. Prior to joining the Phoenix staff, Brooks worked as an outside sales representative for Hertz Equipment Rental, where he gained a vast knowledge of the commercial construction process by observing the building process from the ground up. Brooks takes great pride in delivering a quality finished product alongside exceptional customer service. Brooks and his wife, Susanna, enjoy spending time with their three sons. In his free time, Brooks loves outdoor activities such as hunting, fishing, skeet shooting and slow pitch softball. He makes it a point to compete in the annual Muskie tournament each September. |
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Dan Murphy came to Phoenix in February of 2006 as an Associate. Dan has resided in Kansas City since early childhood. He graduated from UMKC with a Bachelor's Degree in Business Administration. His position at Phoenix follows 26 years in health services management, where he directed multiple facets of the health care delivery system. He brings to his project management position at Phoenix, extensive experience in business development, strategic business planning, and implementation and management consulting services. Throughout his medical services career, he dealt with insurance carriers in the areas of service management and product/contract negotiation. Dan is the proud father of 4, and enjoys getting away to the Lake of the Ozarks whenever possible. |
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Jeff Davis came to Phoenix in 2008 after almost 25 years in the construction industry, bringing valuable first-hand experience to Phoenix. After attaining an Associate's Degree in Building Materials Merchandising in 1984, Jeff started working for Sweet Lumber Company in Lee's Summit, and stayed there as a sales associate for ten years. In 1994, he had the opportunity to work as a construction superintendant for a prominent local home builder, and decided to start his own business building custom homes in 1999. After operating as J.D. Custom Homes for five years, Jeff started a local insulation company, and was the general manager there for four years before coming on board with Phoenix. Jeff says the fact that his father was a Kansas City Firefighter was helpful in attracting him to this type of business. He is very excited to use his experience to restore or renovate a client's home or business. He also says he is very proud to be part of such a professional and successful company. Jeff and his wife, Kelly, and their two beautiful daughters, stay very busy with dance classes, recitals, and soccer games. They enjoy spending time at the Lake of the Ozarks, and in fact, he refers to his daughters as 'The Lake Rats'. |
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Mark Broeker joined our team in the fall of 2005 to coordinate our Remodeling Division. Prior to joining the Phoenix team, Mark and his wife Myrna owned and operated MyMar Construction, a remodeling company specializing in whole house remodels and room additions. Mark's commitment to client services and professional standards is evident in the numerous awards he and his trade partners have won over the past years. Mark brings 19 years of professional remodeling and reconstruction experience to Phoenix, and many more years of amateur experience from working with his father during his youth. Mark is a certified remodeler (CR) through the National Association of Remodeling Industry (NARI), and is very diligent in maintaining that certification. He is an active member of the Kansas City Chapter of NARI, and he sits on numerous chapter committees, and serves as co-facilitator for contractor roundtables and certification programs. Mark and his wife Myrna have relocated to Sunrise Beach, Missouri where Mark is the District Manager for Phoenix’s Central Missouri District. Phoenix – Central Missouri services the Lake of the Ozarks region and surrounding communities as a premier, insurance general contractor and remodeler. |
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Mike Wondra joined the Phoenix team in 2001. Mike had previously worked as a summer intern for Phoenix, working alongside the owners and associates. Following his graduation from Kansas State University in the fall of 2001, Mike brought his Bachelor's Degree in Business Administration to Phoenix, joining the staff full-time in an Associate position. Mike's university emphasis in General Management provided the skills necessary to effectively manage all of the various facets of construction general management. Mike enjoys spending time and working on the farm with his family in Claflin, Kansas. He is an avid follower of K-State sports, and he enjoys spending time on the softball field. |
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Ryan McNamara joined the Phoenix team in 2004 as a Project Coordinator. Ryan graduated from CMSU with a Bachelor's of Science Degree in Construction Management. Ryan developed his interest in the construction industry while working in the family construction business from the time he could hold a hammer. Ryan began his Phoenix career working with the other Associates, assisting them with their projects. Ryan quickly combined his work experience with his background in construction and advanced to the Associate position in 2005. Ryan, and his wife, Brandy, are the proud new parents of a baby girl. In addition, Ryan enjoys all outdoor sports including softball and golf. |
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Scott Murphy joined Phoenix in 2002, following a twenty-two year career in health-care services. Scott served as a director in various hospital departments, and subsequently, Scott proceeded to serve as a practice administrator in a pediatric physician group, which employed eight doctors and 50 employees. Following his health-care career, Scott served a five-year stint as a project manager and estimator at another local insurance restoration company. Based on this experience, Scott brought exceptional communication and construction project management expertise to Phoenix. Scott and his wife Marti enjoy spending time with their two children and eight grandchildren. They both enjoy spending their free time on the golf course and relaxing at the lake. |
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Tim Quinn joined the Phoenix team in 2001, and is currently Phoenix's Senior Associate. Tim worked as a Branch Manager for nine years at World Savings, and subsequently worked as an insurance agent with Shelter Insurance for five years. Tim's banking and insurance experience taught him the importance of quality customer service, and that personalized communication with customers is mandatory to create a good working relationship. Tim's background and extensive construction experience allows him to easily manage multiple concurrent restoration projects. Tim, his wife Daryl, and their two children, are involved parishioners at St. Regis Church in Kansas City. |
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Gary Mills joined our team on September of 2010 as a Roof Consultant. Prior to joining Phoenix Restoration, Gary worked for 32 years for the Allstate Insurance Company. During his long-term employment with Allstate, Gary worked all types of Homeowner claims. From the simple roof leak to the major fire loss, Gary has experience with a wide variety of residential homeowner claims. During the past 6 years Gary has traveled around the country handling storm losses, most of which involved damage to the exterior of homes.
It is this vast knowledge and experience that Gary has to offer to our customers in terms of roof inspections, ladder assists, storm evaluations, condition evaluations, written reports with pictures and estimates of repair costs.
In today's environment, there is a need for an independent, unbiased assessment or evaluation of each roof claim. We can provide this service, and be a more cost effective solution than hiring an engineer or trusting that the roof contractor knows the difference between blisters, marring, foot faults and hail damage. |
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Production
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Brent Breedlove joined Phoenix's production staff as a carpenter in 2005. In spite of his addiction to hand and power tools, Brent graduated from UMKC with a Bachelor of Science Degree in Computer Science and Math. After working for corporate America for four years, Brent decided to pursue a career in the construction industry. Brent's involvement in woodworking and construction began at a young age in his Grandfather's workshop, and he began his construction career at MyMar construction in 1998 as a production carpenter and estimator. In 2003, Brent attained the designation of 'Certified Lead Carpenter' from NARI, and continues to take classes each year to maintain that certification. Brent enjoys spending time with his wife Lena, and their two daughters. He coaches both of his children's softball teams, and, in addition to woodworking, he also enjoys hunting, fishing, and boating at Lake Pomme de Terre. |
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Jim Banes came to Phoenix in August of 2007. Jim was born and raised in Kansas City, and has over 18 years of professional plumbing experience, from performing service, to new construction. Jim currently possesses 2 Master Plumbing Certifications: One is the Uniform Plumbing Code (UPC), and the other is the International Plumbing Code (IPC) which is required in the state of Kansas. Jim says he "has found his niche in remodeling and restoration because there is a certain challenge in adding new to the old". Jim and his wife, Robin, have five children, ranging in age from 8 years to 22 years. They love to spend their time outdoors camping and canoeing. They also like to travel, allowing them the opportunity to visit their large families in various regions of the US. |
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Joey Herman joined Phoenix in 2001 as a Production Carpenter. Joey pursued his higher education at Gallaudet University in Washington, D.C. where he attained a Bachelor's of Science Degree in Wildlife Biology in 1991. Joey went on to pursue a Masters Degree in Deaf Education and was employed by the University as a Supervisor in the Tutorial Center. Joey later moved back to Topeka to be with family after his father passed away. When Joey wanted to move to the Olathe area in 1999, he pursued the opportunity to work as a carpenter for Ron Waltrip Construction for a couple of years, before going to work for Phoenix. Joey and his wife, Marti, and their daughter currently live in Olathe. He enjoys bass fishing and upland bird hunting. |
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Marty Kasick came to Phoenix in 2001 as a Production Carpenter. Following graduation in 1991 from Gallaudet University in Washington, D.C. with a Bachelor’s Degree in Economics, Marty worked 4 years as a team leader for a student loan company. He eventually determined that he did not like sitting at a desk for 10 hours a day, and left that position and came back to the Kansas City area. Marty worked for a while as building maintenance for Johnson County before deciding to go to work as a carpenter in 1996. He says he learned a lot from his grandpa and loves to work different jobs and carpentry work. Marty desires to continue his training in construction and the electrical trade in the future. Marty says that Phoenix is a great company, and is like a big family. Marty and his wife, Kim, and their two children, now live in Olathe. He loves bass fishing and deep-sea fishing. Each year Marty and his family take a trip to Costa Rica for vacation. |
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Ryan Biser joined the Phoenix team in 2004 as a production carpenter. He graduated in 1994 from the National Technical Institute for the Deaf, at the Rochester Institute of Technology. Ryan’s college major was electronic publishing and printing technology. He worked as a Sign Language teacher in New York for a year prior to graduation, and then worked in Electronic Publishing for several years following graduation. Ryan began his work in the construction and restoration industry in 2000 as a production carpenter at Paul Davis Restoration in Overland Park. His background brings creativity as well as fine craftsmanship to the property owners that we serve. Ryan, his wife, and two children, enjoy water and other outdoor activities. Additionally, he and his family are fans of college football and the Michigan Wolverines. GoBlue!!!! |
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Stacy Johnson came to Phoenix in 2005 as a production carpenter. Stacy is a native Kansan, and graduated from The Kansas School for the Deaf in 1988. Stacy started his carpentry career working for a local cabinet maker and moved into home repairs and remodeling work from there.
He learned the insurance restoration and renovation business while working for Paul Davis Restoration for seven years before coming to Phoenix.
Stacy and family now live in Olathe. He and his wife have 4 children; one girl, who graduated from KSD in 2008, and three boys, ages 4, 6, and 10. They enjoy family camping trips and Stacy loves to go fishing at every opportunity. |
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Marketing
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Lisa Eberhardy joined the Phoenix team in 2000 as the Marketing Director. Prior to working at Phoenix Renovation, Lisa worked for the Coca-Cola Bottling Company as a Business Analyst. While working in this capacity she developed programs and tools for the sales force, to simplify job processes and product reporting. She currently works with the many adjusters and agents on the extensive list of insurance companies which Phoenix serves. In addition to providing the latest service and claim information to these individuals, she works to promote Phoenix’s services to additional insurance companies, property management groups, real estate companies, and trade organizations. In her spare time, Lisa enjoys watching her daughters on the soccer field and basketball court. Her family is a member of Prince of Peace Catholic Church where they participate in many groups and activities |
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Brandi Peterson joined our team in the summer of 2010 to coordinate our marketing efforts in Phoenix’s Central Missouri District. Prior to joining the Phoenix team, Brandi worked as a Property & Casualty Insurance Agent for over ten years. While working in the insurance industry, she developed a strong understanding of the claims process and helped analyze data to keep loss ratios low and close claims quickly. Brandi currently works with agents and adjusters in the Lake of the Ozarks area. Her previous experience in the insurance industry, paired with her knowledge of Phoenix’s restoration techniques, provide a unique opportunity for all parties involved in a claim. Brandi and her husband, Nathan, moved to Lake of the Ozarks in 2007. She enjoys her time off by spending time with her family, relaxing at the lake, and keeping up with her daughter’s tee-ball games and school activities. |
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Administration
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Emily Schmidt came to Phoenix in August of 2007. Emily hails from the Show-Me-State where her family roots run deep. Emily graduated as a STAR from St. Teresa's Academy and furthered her education at SLU where she received a Bachelor's Degree in Business Administration in the field of International Business and Marketing. She studied abroad in Spain to broaden her horizons. After graduating Cum Laude, she longed for the bright lights of Omaha, NE., but she soon had to say good-bye to Omaha because the bigger and better Midwest Missouri was calling her back. Emily enjoys the position of Claims Coordinator at Phoenix, where she is able to talk to nearly every Phoenix customer and insurance company. The diverse responsibilities of this position keep Emily constantly challenged. Emily currently resides in the hip West Plaza neighborhood where there is always something to do. When she isn't being a dedicated Phoenix employee, she fills up her time baking, boxing, hosting 'raved about' dinner parties, and taking brewery tours. She has recently found a new talent in refinishing furniture; ask her about the new projects she's thinking of doing! She looks forward to talking to you soon.
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Eric Hugunin joined the Phoenix team in 2007. Eric played on the college baseball team at Rockhurst College, and graduated with an Accounting Degree. Eric joined the accounting firm of KPMG out of college, and received several years of solid accounting knowledge performing audits for a vast array of clients. He left KPMG and joined TIMM Communications as a financial analyst, where he learned about forecasting and budgeting, while working directly with the CFO and other top management. Eric’s construction management background was gained by co-owning a construction company with his father and brother. Eric says he gained the administrative knowledge of running a small business there, while learning all of his technical construction knowledge from his father. His accounting experience and remodeling knowledge enables a comprehensive understanding of the logistics necessary to run an efficient back-office in the unique and dynamic field of insurance restoration. Eric enjoys his off time by fly fishing, hunting, canoeing, playing softball, and performing various remodeling projects on his home and other family members’ homes. |
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Kevin Chaney came to Phoenix in 2007 as an Associate Assistant, following a full year of contracting information technology services to Phoenix. Kevin has over 25 years of project and technology management experience in the Information Systems field. In a previous career, he successfully led a crack technical services team supporting over 50 datacenters and several hundred computer systems. Based on that experience, he brings along a strong attention to detail and an impressive ability to plan projects and communicate with his peers and customers. In addition to providing implementation and ongoing support of the computer systems at Phoenix, he works closely with the other Phoenix staff to ensure that project billing is handled accurately and in a timely manner, and leads special project assignments for the Company. Kevin lives in rural Kansas City with his wife of 32 years, Patricia, and their 2 Bluetick Hounds, Apache Blue and Kiowa. He and his wife love to work and play outdoors with their dogs, surrounded by nature. Kevin likes to relax at the end of the day with a book or his guitar. |
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