Fire and Water Damage Restoration for Kansas City and Lake of the Ozarks

Phoenix Staff PhotoFire and Water Damage Restoration

At Phoenix Renovation and Restoration, we specialize in fire and water damage restoration for commercial and residential property.  We operate in the Kansas City metro and Lake of the Ozarks areas. If your property has been damaged by fire, flood, storm or other accidental cause, you want the Phoenix team on your side. Our emergency service response means we’ll be there fast, but it’s our internal processes that ensure that your property will be restored to its original condition in a timely manner. At Phoenix, we strive not only to repair it, but to restore it to a level of quality equal to or better than the way it was before your loss occurred. How do we do it? Experience. We have been continually refining our operations since 1999. We have the team, the experience and the connections to get started quickly, and finish quickly.

The entire team at Phoenix developed this set of Values by which we all strive to operate in both our personal and business lives.  This image is painted on our conference room wall so that these values are always foremost in our thoughts.

The acronym is T.R.O.P.I.C.                                 Values Wall

  • Teamwork
  • Respect
  • Ownership
  • Positive Attitude
  • Integrity
  • Compassion

Communication is the key not only to coordinating dozens of people working simultaneously, but also to keeping you, our customer, happy. We assign a Team Project Manager to every case. He communicates regularly with all of our employees and with the home or business owner to keep you up to date and in the loop. We find that good communication is the key to customer satisfaction. Although we know we are not perfect, we strive to go out of our way to deliver great customer service. We understand that our customers are dealing with more than a physical loss. These events are emotionally devastating as well and we do all we can to help replace a sense of normalcy and order.  Our organization and communication skills help us work efficiently and effectively to get your life back to normal as quickly as possible.

Water Damage, Fire Damage and Storm Repair By True Industry Professionals

If your property has suffered fire damage, flood damage, or storm damage, we will restore it quickly and professionally. Our team has the knowledge and experience not only to get the job done right, but to make sure you return to your “normal” life as soon as possible. Communication is critical both internally and with our customers. We provide a sense of normalcy and control in a situation that many times seems like chaos.

Renovation, Restoration & Remodeling Returning Your Home To Better Than New

Phoenix Project Manager at workPhoenix performs direct repair services for many insurance companies and participates in several preferred contractor programs. Although we specialize in insurance restoration, we also perform extremely well in the remodeling and renovation arenas. The nice thing about this is that when you are rebuilding your home after a disaster, you can renovate or remodel at the same time. Because we maintain close communication with the property owners, they often see this as an opportunity to expand or remodel and we are able to improve upon the existing space. Commercial office owners have increased the size of their conference room, changed an entryway or reconfigured office space. Homeowners have finished basements, added rooms, and remodeled kitchens and bathrooms.

Our Promise to You Our Customer

One thing is for sure, when we are finished, your home or building will be of equal or higher quality and greater utility than before. In every case, whether we are doing restoration after fire damage, storm damage or flood damage our goal is not only to put new life into your property, but also into your sense of satisfaction. Only by living up to our name, will our work and our reputation stand the test of time.

Previous Customers-Your Best Resource

Ask our customers in Kansas City and the Lake of the Ozarks areas and you’ll see that we stand by our promise. We rely on word-of-mouth recommendations for both restoration and renovation projects. Please see the references page for contact information for our previous customers who have given their permission to be contacted. You can talk one on one and find out why they were pleased with our services. Our goal is to get your life back to normal as quickly as possible and we have the people, the resources and the experience to do just that.